FAQs
Here are solutions to all the questions you might have about our products:
1. What kind of products do you have?
We currently sell the following:
- Unisex T-Shirts (Regular & Oversized)
- Unisex Hoodies
- Caps
- Mugs
- Hardboard Album Covers
- Fandom Puzzle Board Wall Art
- Unframed Posters
- Framed Glass Posters
- Fandom Frames
- Acrylic Posters
- Tote Bags
2. How do I customise my own?
- Posters (Framed or Unframed)
Go to Customise Yours and select either the Unframed Posters (A4 or A3) or Framed Glass Posters (Black or White Frame), whichever is your choice. Upload your desired image and click okay. That's it, you're done! Now add it to your cart and complete your order.
Tip: Ensure that the images are of high quality and to make the process easier, try to upload images that are of the correct size (A4 or A3) to avoid any cropping of your image.
- Album Covers
Go to Customise Yours and select Customised Album Cover. Upload your desired Album Cover and place your order!
Tip: Don't worry about the image quality & resolution for them. We'll be using high resolution images for whichever Album Cover you want. We just need the images as references. Also, if you want the deluxe version of any Album please ensure to upload the specific one.
3. Where are the shipping charges applicable?
We offer a flat fee of ₹50/- on All Products!
4. How long does it take to ship my order?
Typically our T-Shirts, Hoodies, Caps, Tote Bags, Mugs, Unframed and Framed Posters take about 7-12 working days whereas our Album Covers, Fandom Puzzle Boards and Acrylic Posters take about 10-15 working days. We do our best to deliver it to you as soon as we can.
If your questions aren't answered here feel free to contact us on info@collectacouple.com or DM us on Instagram @collectacouple. We're available 24/7!
5. What if I want a different Fandom Frame?
If you don't see your favourite fandom in our collection of Fandom Frames, we can customise one for you. Feel free to contact us for details on info@collectacouple.com or DM us on Instagram @collectacouple. We're available 24/7!
6. What phone models are compatible with Magsafe Wallets?
Compatible with iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Air, iPhone 17 Pro, iPhone 17 Pro Max, iPhone 17e, Google Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL and Pixel 10 Pro Fold for direct magnetic attachment.
Using a different phone? Simply pair it with a MagSafe-compatible phone case to enjoy the same magnetic functionality. It will magnetically attach to the case.